Monday, January 20, 2014

Insuring Your Peace of Mind: Why we do what we do (Part I)


Dear Neighbor,

A belated Happy New Year 2014!

It’s January in Colorado. It’s cold. Your neighbor didn't shovel their share of the sidewalk. Starbucks just discontinued making the banana-ginger-rosemary latte, you so dearly love. You’re kicking yourself for not spending the extra $500 to have seat warmers installed in your new car (#firstworldproblems)… ugh, winter in suburbia.

Obviously we all know that we’re fortunate in some way. But those items – and due respect for lack of political-correctness here – still suck. Funny enough, over my time working at Pure Risk Solutions, I've encountered numerous people who have said the same about insurance.

Why? Well, I get it. I dearly love the industry, and its innovation and ability to help people. But some have had bad experiences - perhaps a claim which was never paid, or three hours spent filling out a mind numbing application. Let me try and counteract the stereotype a bit - or at least show you how you can be proactive in mitigating these common frustrations, by pointing some of them out.

       Confusing Policies
“You need to obtain this policy because of x/y/z, and although this other policy is perfect for you in 99 ways, the 100th will disqualify you.” It can be smoke and mirrors, and also frustrating, indeed. In an ideal world, there would be one policy perfect for everyone. But it’s important to realize that there’s no one-size-fits-all explanation or policy. Which can become even more apparent if you have...

Bad Agents
Seriously. Not to throw any of our competitors under the bus or write a Jerry Maguire-esque manifesto, but a good agent (such as those you’ll find at PRS), should be someone you can trust and relate to. A good agent will take the time to learn about the needs of you and your family, and through knowledge and experience within the industry, provide policies, understanding (explain the technical jargon!), and results which are best for you. Goals should not be driven primarily by sales, or boxed into quotas, but should focus on the satisfaction of clients.

Insurance is Intangible with no Return on Investment
Hey, we’re 21st century Americans here. There’s no shame in saying that we enjoy material items. But you can’t hold an insurance policy in your hand or display it on your mantle (and by this I mean the benefits, not the actual paper contract), and unless you need it, it may feel like you’re getting absolutely no return on your investment! The thing is – you don’t want to have to collect that return. Think of it as if you’re paying for peace of mind. It’s not 'glamorous', but it’s necessary, even if…

Some Insurance is Mandatory
Do you drive? Do you like to do it legally? Boom – you need car insurance. Live in the United States? Bam – you need health insurance. It’s a fact we all need to live with. But in an imperfect world, accidents happen. The peace of mind mentioned above is worth the part of your paycheck that is extracted to provide it.  

Please just know that like my colleagues at PRS – I, Dave Godel, am in the insurance business because I’m in the business of helping people. My goal is to get to know my clients and earn their trust, so as to take the guesswork out of choosing a policy by providing them with options. Attention to detail is a big thing to me, and one I pride myself in having. It’s also the reason why I work at a small agency - to avoid the corporate bureaucracy, to be able to do just that.

Further, the insurance industry is important to me now more than ever because I’m a father. If I were to tell you honestly, my main goal in life is to provide guidance for my children so that they can become caring, productive adults, who are hardworking and honest. Their protection and the steps I can take to ensure their future peace of mind and successes are of the utmost importance to me. In this, like with insurance, I’m looking at the long term rather than just the present.

Overall, insurance can be confusing, but it doesn't have to suck. Please feel free to call me, and allow me to take care of the legwork for you. Oh, and of course - all the best to you and yours as we embark on 2014.

Cheers,
Dave

(866) 738-2180

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